Run your retail, wholesale, restaurant, pharmacy, and factory operations from one operating system.

Mercato-OS connects POS, inventory, purchases, payments, production, quality, warehouse dispatch, and business dashboards in one platform.

Retail POS
Restaurant billing
Wholesale pricing
Pharmacy batch tracking
Inventory control
M-Pesa payments
Multi-branch support
Reports & analytics
eTIMS-ready architecture

The Trusted Business Command Center

Mercato-OS is built to help modern businesses control operations from one centralized command room. Reduce stock losses, enforce cash controls, reconcile mobile payments, manage production batches, track processing yields, and make better operational decisions with automated system controls.

Five Powerful Business Modes

Enable the dedicated package that matches your operational needs.

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1. Retail POS

High-speed checkout counter, barcode scanning, cashier shifts, cashier cash drawer controls, eTIMS VAT invoices, and multi-store dashboard sync.

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2. Restaurant POS

Table layout mapping, split bills, kitchen/bar order ticket routing (KDS), service workflows, shift reports, and raw ingredient stock tracking.

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3. Wholesale & Distribution

Bulk price levels, customer accounts (A/R ledger), dispatch validation, credit control limits, and centralized branch stock visibility.

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4. Pharmacy OS

Prescription dispensing workflows, drug batch & expiry tracking, supplier lot control, and regulatory compliance logs.

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5. Factory OS

Weighbridge weight ticket capture, quality grading checks, production batch inputs, wastage and process loss tracking, yield analysis, and finished goods warehouse dispatch.

Factory Operations Package

From Raw Material Intake to Finished Goods Dispatch

Enforce strict controls at every stage of light manufacturing, processing, and assembly.

Raw Material Intake

Register deliveries from suppliers and outgrowers, capturing vehicles, drivers, and delivery reference codes.

Weighbridge & Weight Capture

Lock in gross and tare weights manually, via weighbridge integration, or file import with mandatory override approval controls.

Quality Checking & Grading

Grade raw material quality metrics (moisture, defects, temperature, density, fat) to determine accepted vs rejected quantities.

Production Batches

Track production lines, shifts, supervisors, batch inputs, finished outputs, and record wastage/loss events.

Yield & Wastage Control

Automatically calculate yield ratios (`Output / Input * 100`) and raise instant alerts when yield drops or wastage spikes.

Finished Goods Inventory

Post finished items directly to the unified store inventory ledger under specific lot numbers and expiry dates.

Traceability Chain

Trace product history from farmer delivery → quality ticket → production batch → finished goods lot → warehouse dispatch.

Farmer & Supplier Payables

Connect accepted raw material tickets to supplier billing, payment methods, outgrower payables, and branch statements.

Warehouse Dispatch

Draft and sign off dispatch notes, load vehicle plates, confirm driver names, and link dispatches to buyer accounts.

Built for Retail and Production Businesses

Explore key features tailored to each business type.

Retail

  • POS sales checkout
  • Live store inventory
  • M-Pesa and cash control
  • eTIMS compliance ready
  • Store metrics dashboards

Restaurant

  • Table/order management
  • Kitchen/bar ticket printer
  • Split tenders and bills
  • Shift cashier reports
  • Ingredient stock control

Wholesale

  • Bulk price categories
  • Customer credit accounts
  • Warehouse dispatch logs
  • Credit control limits
  • Branch stock visibility

Pharmacy

  • Prescription dispensing
  • Batch & expiry tracking
  • Drug category controls
  • Supplier lot registry
  • Dispense variance logs

Factory OS

  • Raw material intake
  • Production batches
  • Quality grading checks
  • Yield and wastage tracking
  • Finished goods ledger posting

Factory Packs Available on Mercato-OS

Targeted vertical features designed for specific processing industries.

🍃 Tea Factory OS

Active / Available

Tea Factory OS manages green leaf intake, buying centers, grower deliveries, quality checks, made tea production, grade stock, sales, invoicing, and payable farmer statements.

🪵 Sugar Factory OS

Active / Available

Cane zone management, outgrower farm blocks, harvest scheduling, burnt cane delivery tracking, weighbridge tickets, sucrose/brix quality checks, crushing batches, recovery calculations, sugar by-product lot stock tracking, and dispatch. Includes full commercial management: cane pricing rules, deductions/bonuses, payable statements, manual payment batches with CSV export, and distributor/by-product sales.

☕ Coffee Factory OS

Active / New

Complete end-to-end OS: cherry/parchment intake, wet/dry mill processing, quality grading, moisture/defect analysis, warehouse lot inventory, and dispatch. Includes full commercial management with coffee pricing rules, deductions/bonuses, payable statements, manual payment batches with CSV export, and wholesale sales (auction, export, direct).

🥛 Dairy Factory OS

Coming Soon

Manage milk collection, quality testing, chilling tanks, dairy production batches, expiry tracking, cold storage, dispatch, and farmer milk statements.

🌾 Grain Milling OS

Future Pack

Grain intake, moisture testing, milling batches, flour/bran outputs, packaging, stock, and distribution.

Enterprise Retail Core

Unified Commerce Engine

In addition to Factory operations, Mercato-OS powers multi-branch retail distribution and front-store sales checkouts. Enforce shift cashier reconciliations, link cash drawer balances, automate MPESA checkout prompts, and sync sales directly to KRA eTIMS.

  • High-speed cashier POS layout
  • Consolidated stock balances & transfers
  • Real-time M-Pesa till reconciliation
  • eTIMS sales transmission
  • HQ cashier controls & blind close enforcement

Other Native Modules

Forecourt TellersHR & Employee LifecyclePurchasing & POsSupplier ManagementFinancial AccountingFraud Detection Center

The Business Control Room

Mercato-OS is built specifically to answer the core operational questions of retail and manufacturing business owners every single day:

📈 Did we make money today? (Real-time gross margins)
💸 Where are we leaking money? (Shift variances, processing losses)
📦 What stock is running out? (Low stock reorder alerts)
💳 Which customer accounts are past due? (Accounts Receivable credit control)
🌽 Which production batches lost yield? (Low yield batch notifications)
🚚 Which dispatches are pending loader sign-off? (Dispatch note trackers)
⚠️ Which operational alerts need action now? (Exceptions center)

Ready to operate with control?

Get in touch with our sales team to schedule a custom demo for your business.

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Contact Information

📧 Email: info@esenai.co.ke

📞 Phone: +254703555333

Mercato-OS is a product of Esenai Group.